# DLL load failed error

**URL:** <https://shapeworks.discourse.group/t/dll-load-failed-error/258>\
**Category:** Uncategorized\
**Created:** [August 12, 2024, 10:32am UTC](https://shapeworks.discourse.group/t/dll-load-failed-error/258 "2024-08-12T10:32:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Apoorva](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@Apoorva](https://shapeworks.discourse.group/u/Apoorva)\
**Post date:** [August 12, 2024, 10:32am UTC](https://shapeworks.discourse.group/t/dll-load-failed-error/258/1 "2024-08-12T10:32:31Z")

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![image](https://global.discourse-cdn.com/free1/uploads/shapeworks/original/1X/81b10f0a27e2ac43bcd793c6431d9099d98511b9.png)

Can you please help to debug the above problem? I am not sure what is wrong in shapeworks library.

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**Author:** ![amorris](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@amorris](https://shapeworks.discourse.group/u/amorris)\
**Post date:** [August 12, 2024, 3:13pm UTC](https://shapeworks.discourse.group/t/dll-load-failed-error/258/2 "2024-08-12T15:13:39Z")

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The windows install script has been improved recently. Can you try the latest dev version here?

> **[Release Development Build for Windows · SCIInstitute/ShapeWorks](https://github.com/SCIInstitute/ShapeWorks/releases/tag/dev-windows)**
>
> Commits
> 
> 2c7f7b6: Fix #2306 by setting stats\_ready\_ false earlier and checking for it in (Alan Morris) #2307

Make sure to run `install_shapeworks.bat` from the anaconda prompt after install.

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<div class="post-metadata">

**Author:** ![Apoorva](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@Apoorva](https://shapeworks.discourse.group/u/Apoorva)\
**Post date:** [August 20, 2024, 9:04am UTC](https://shapeworks.discourse.group/t/dll-load-failed-error/258/3 "2024-08-20T09:04:40Z")

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During installation it give error as shown in the picture. Is there some issue with the software?  
 ![image](https://global.discourse-cdn.com/free1/uploads/shapeworks/original/1X/150676ce70c5d2a7712f7fed0039010599eec6d1.png)

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**Author:** ![amorris](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@amorris](https://shapeworks.discourse.group/u/amorris)\
**Post date:** [August 26, 2024, 6:50am UTC](https://shapeworks.discourse.group/t/dll-load-failed-error/258/4 "2024-08-26T06:50:15Z")

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Perhaps run the install as Administrator? I’m not sure, I’ve not seen that error before with ShapeWorks.

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**Author:** ![Apoorva](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@Apoorva](https://shapeworks.discourse.group/u/Apoorva)\
**Post date:** [August 27, 2024, 11:55am UTC](https://shapeworks.discourse.group/t/dll-load-failed-error/258/5 "2024-08-27T11:55:21Z")

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Thank you fro your reply. After re-installation, the problem was solved.